Contact us! We are looking forward to hearing from you.
Most questions from the different areas are already explained below. If you still have a question, please feel free to contact us:
Email: support@williamwalker.de
Phone: +49 (0) 40 537998750
Here you can always contact us with questions about your order and the online store.
We try to keep you informed about interesting and exciting developments around William Walker and beyond. Here is an overview of everything you need to know.
You run a specialty store or online store for high-quality dog accessories and would like to list our products? Let's talk.
Here you can always get in touch with questions about your order and the online store.
Supporting a young start-up
Are you interested in products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place, because we are a family business from Hamburg founded in 2018.
We ship worldwide to all countries. Detailed information about shipping conditions can be found here.
We offer free worldwide shipping for orders over €149. Shipping costs for orders below €149 vary depending on the shipping country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
To let you personally experience the quality of our products, we offer a 14-day return policy. For a hassle-free and smooth return process, we have a returns portal available for you. Here, you can obtain a prepaid return label for a fee. Alternatively, returns can also be made with a shipping service of your choice. If you wish to exchange a product, simply reorder the new item and return the other product via the returns portal.
